Privacy Policy for catJAM Merch (Provided by Hotmilk Studios)

Effective Date: 2/21/2025

At catJAM Merch, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you consent to the practices described in this policy.

1. Information We Collect

• Directly from You: We collect information you provide when creating an account, making a purchase, or communicating with us, such as your name, email address, shipping address, phone number, and payment information.
• Automatically: We collect data about your interactions with our services, including your IP address, browser type, device information, and usage patterns. We use cookies and similar technologies to enhance your experience and understand how you use our services.

2. How We Use Your Information

• To Provide and Improve Services: We use your information to deliver our services, process transactions, and improve your overall experience.
• Communication: We use your contact information to send updates, respond to inquiries, and provide support.
• Analysis and Marketing: We analyze usage data to understand trends and preferences, and we use this information to tailor our marketing efforts.
• Security and Compliance: We use your information to prevent fraud, protect the safety of our users, and comply with legal obligations.

3. Sharing Your Information

• Affiliates and Vendors: We share your information with our affiliates and vendors who assist us in providing services, such as payment processors and shipping providers.
• Legal Requirements: We may disclose your information to comply with legal obligations or to protect the rights, safety, and property of ourselves or others.
• With Your Consent: We share your information with third parties only with your explicit consent.

4. Your Rights and Choices

• Access and Correction: You have the right to access and correct your personal information.
• Deletion: You can request the deletion of your personal information.
• Opt-Out of Sales/Sharing: You can opt out of the "sale" or "sharing" of your personal information for targeted advertising.
• Do Not Track: While we do not respond to browser-initiated "Do Not Track" signals, you can manage cookies and tracking technologies through your browser settings.

5. California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including:

• Right to Know: Access the categories of personal information we collect and disclose.
• Right to Delete: Request the deletion of your personal information.
• Right to Opt-Out: Opt out of the "sale" or "sharing" of your personal information for targeted advertising.
• Non-Discrimination: You will not be discriminated against for exercising your rights.

To exercise these rights, contact us at support@catjam.org or call 1-833-484-9255. You may also designate an authorized agent to act on your behalf.

6. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us at support@catjam.org.

7. Security

We implement physical and electronic safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee the security of your data.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce agreements.

9. International Users

Your use of our services implies consent to the transfer of your personal information to the United States and other countries where data protection laws may differ from those in your country.

10. Third-Party Links

Our services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in the law, our practices, or the features of our services. The most recent version will be indicated at the beginning of the policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at support@catjam.org.